**Durral.in Privacy Policy**

At Durral.in, we are dedicated to safeguarding the privacy and confidentiality of our users. This Privacy Policy elucidates how we collect, utilize, and protect your personal information when you use our e-commerce platform, specializing in surgical items.

**1. Information We Collect:**

a. **Account Information:**
   - Name
   - Contact Information (email address, phone number)
   - Billing and Shipping Address

b. **Payment Information:**
   - Credit card details, bank account information, or other payment-related details.

c. **Order Information:**
   - Details of products or services you purchase, including order history.

d. **Professional Information (for B2B customers):**
   - Details about your profession, such as medical license number or hospital affiliation.

**2. How We Use Your Information:**

a. **Order Processing:**
   - Process and fulfill your orders for surgical items.

b. **Communication:**
   - Communicate order updates, delivery details, and promotions.

c. **Customer Support:**
   - Provide customer support and assistance.

d. **Marketing:**
   - Send promotional materials and offers, unless you choose to opt-out.

**3. Information Sharing:**

a. **Third-Party Service Providers:**
   - Share necessary information with third-party service providers for order processing, payment processing, and shipping.

b. **Professional Verification (for B2B customers):**
   - Share professional information with relevant parties for verification purposes.

c. **Legal Compliance:**
   - Disclose information in response to legal requests or when required by applicable laws and regulations.

**4. Data Security:**

a. **Encryption:**
   - Utilize industry-standard encryption to protect data during transmission.

b. **Access Controls:**
   - Implement access controls to prevent unauthorized access to user information.

c. **Data Retention:**
   - Retain data only for as long as necessary for the purposes outlined in this policy or as required by law.

**5. User Rights:**

a. **Access and Correction:**
   - Users can access and update their account information through the user profile.

b. **Opt-Out:**
   - Users can opt-out of promotional communications.

**6. Cookies and Tracking:**

a. **Cookies:**
   - Use cookies and similar technologies to enhance user experience and collect information about usage patterns.

**7. Updates to Privacy Policy:**

We may update this Privacy Policy to reflect changes in our practices. Users will be notified of any significant changes, and the updated policy will be made available on our website.

**8. Contact Us:**

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at [insert contact information].

By using Durral.in, you acknowledge that you have read and understood this Privacy Policy.

durral.in
info@durral.in